Mobile Storage FAQs
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- Units
- Payment
- Delivery
What are my responsibilities during the rental period?
- Packing the container properly
- Securely locking the container
- Ensuring the container is cleaned upon pick up of the rental return or cleaning charges will apply
Is there a minimum rental period?
There is a one-month minimum rental period. The rental period is every 30 days.
When is payment due?
The delivery charges and first month rent are due before, or upon, delivery. There after rent is due on the same day of each subsequent month.
Are my belongings insured by Lock n Go Inc. when they are stored in the containers?
Lock n Go Inc. DOES NOT insure your contents during storage or while being transported. You are responsible for insuring your belongings at your discretion.
Do you store containers at your depot?
Lock N Go does offer storage at our depot. Our office is open 8-5 Monday to Friday, but our facility is 24/7 access.
Will my lock be visible while on my container?
Our rental containers come equipped with a steel lock box attached to the outside of the unit. The lock box conceals and protects your lock from being tampered with. To optimize security, Lock N Go strongly recommends that you place an appropriate high security lock within the lock box provided. Lock shackles that hang exposed below the lock box, or locks fitted only to the container handles can compromise security and may place your valuables at risk.
Is there anything that I cannot pack in the container?
Do not pack any hazardous, illegal, explosive or flammable materials. Propane tanks and other gaseous substances should not be stored. Gasoline and oil should be drained from any equipment before storage.
Are the containers weatherproof?
Yes. All of our containers are wind, water tight to ensure they will be as weatherproof as possible, keeping your valuables dry and protected from the harsh outdoor elements. We inspect all of our storage containers before they leave our depot to ensure they are up to your standards. They also have a minimum of two vents in each container to allow the container to breath.
How much notice is needed for delivery of a rental container?
We require a minimum 1 – 2 days’ notice for both delivery and pickup of your container.
Is there any site preparation required?
The only thing you need to worry about is that the area is clean, clear of obstruction and the surface is level and firm.
We can deliver on:
- Cement
- Pavement
- Asphalt
- Gravel, Dirt or Grass (as long as it is solid ground)
How much space is required for delivery?
The amount of space required is minimal. For a 20ft storage container, you will need approximately 30 feet of straight clearance. The width requirement is approximately 10 feet and up to 15 feet of overhead clearance is necessary; please ensure there are no overhead wires or branches that may obstruct during delivery.
How is the container delivered?
The container is delivered using our Cardinal Mule system which gives us the ability to get the container into tight spaces. This is why we only require 30 feet of clearance versus our competitors that typically need 60-80 feet at a minimum. Our Mule system also is designed so that we can keep the container level at all times; ensuring that your contents are protected and less likely to shift.
Will the container damage my driveway?
Lock N Go cannot guarantee that your driveway will not sustain any damage. However, we make every effort to minimize the risk of any damage while delivering or picking up.
Can I place my container on the street?
Here at Lock N Go, our policy is to place the unit on private property on every possible occasion. Occasionally, due to access restrictions for our delivery vehicle or at the request of a client, we will place the unit on a city street or lane. It is the responsibility of the renter to obtain a permit from the applicable city or municipality. Any cost involved in obtaining a permit is the renter’s responsibility. Below is the website for the City Of Calgary to apply and print off your own permit within minutes.
What is the maximum weight of the contents I can store?
The maximum content load for our 8’x16’ units and our 8’x20’ units is 5,000 lbs.
